Shipping Policy

Welcome to our online store, your trusted online store for quality products. Located in Australia, we're dedicated to offering you transparent details about our shipping procedures to enhance your shopping experience.

Shipping Rates:
- Shipping rates will be calculated at checkout based on weight and location.

- Free Shipping Australia-wide on Orders Over $200* Bulky items excluded. Calculated at checkout.

🚚 Bulky Items

Some products are classified as bulky items due to their size, weight, or special handling requirements. These include larger toys, furniture pieces, play equipment, and certain items that require courier delivery. Bulky items do not qualify for our free shipping offer or standard flat-rate shipping, as their delivery costs are calculated based on weight, dimensions, and location. Shipping for bulky items will be shown at checkout or quoted separately where required.

Delivery Estimates:
- Within Australia: 1-3 Days handling, 3-10 Days transit (Mon-Fri).
- Order Cut Off: 5:00 PM (GMT+10:00) AEST (Brisbane).

Any delays or stock issues? We’ll promptly notify you.

Tracking:
- After placing an order, you'll get a confirmation email with tracking details.

Address Changes:
- Need to change the delivery address after dispatch? Contact us ASAP. We’ll do our best, but changes might not always be possible.

Questions? Reach out:
Phone: 1800 982 638
Email: info@playfuleco.com.au
Address: PO Box 787, Proserpine, QLD 4800, Australia